Privacy Policy

Your privacy is very important to us. Our privacy policy will explain how we collect and use the information you provide when you visit our site or place an online order. The information we collect is used:

  • To tailor your experience at our site.
  • To show you products and editorial content according to your preferences.
  • To show you products and editorial content that we think you might be interested in.
  • To send you information regarding products, upgrades, offers, and services.
  • To send you auroracasket.com news email.
  • To contact you when resolving and clarifying orders and support issues.
  • To provide us with broad demographic data.
  • To provide us with information in order to develop new features and services.

This site is sponsored by the Aurora Casket Company, LLC. (Aurora Casket). As used herein, auroracasket.com refers to Aurora Casket Company, LLC.

Auroraadvantage.com automatically receives and records information on our server logs from your browser including your IP address, cookie information and the page you requested. We analyze this data for trends and statistics, but the individual user remains anonymous. If you have logged into the site, your information can be individually identified by your login. Again, this information is for internal use only and for tailoring your experience on our site.

Auroraadvantage.com will not sell, trade or rent your personally identifiable information to anyone. We may share your information with our subsidiaries or statistical information regarding customers, sales, traffic patterns and related site information with our Auroracasket.com partners. These statistics will not contain personally identifying information.

We may in the future request information from you that may be shared with others. In these situations, you will be told of this fact, and given an opportunity to say no.

Aurora Casket will only send personally identifiable information about you to other companies or people when we respond to subpoenas, court orders or legal process; or we find that your actions on our website violate our Terms and Conditions, Copyright or any other legal guidelines for specific products, images, or services that we provide.

Cookies
Aurora Casket may set and access Aurora Casket cookies on your computer.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you will be unable to login to the site. When you successfully login to the Aurora site, a cookie, a small piece of computer code, is placed on your machine giving you a 30 minute user session.

Instead of sending your user name and password information over the Internet every time you change pages on the site, which could be intercepted by a hacker, we send the cookie which tells our server that you are in an authorized session.

When you are finished, you can click on the Logout button which ends your session and deletes the cookie. Also, if your computer sits idle for 30 minutes without accessing a new page, you will automatically be logged out so no one else can access your information. Closing your browser will also terminate your session.

Discussion Groups
The Aurora Casket website may make discussion groups, chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information while using these types of services. (Study groups and some discussion areas may be password-protected and not accessible by all users.)

Any comments submitted that defame, libel or slander Aurora Casket, its partners, industry peers, or clients will not be tolerated and your access to these areas will be revoked.

Please keep in mind that whenever you voluntarily disclose personal information online—through email, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.

Links
Auroraadvantage.com may contain links to other sites for your convenience. Because these other sites are not operated by the Aurora Casket Company, LLC., we cannot guarantee that they will observe the same privacy policy. Please refer to those sites to review their individual privacy policies.

You acknowledge and agree that Auroraadvantage.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Auroraadvantage.com does not share any of the individual personal information you provide Auroraadvantage.com with the sites to which Auroraadvantage.com links, although Auroraadvantage.com may share aggregate data with such websites (such as how many people use our site).

Security
Aurora Casket Company is committed to preserving the integrity of our customer account relationships. Accordingly, our online applications and services utilize advanced Internet security technology.

Authentication
Our online services require that you authenticate your identity using your Auroracasket.com user name and password. These services are password-protected for your privacy and security and are only available to licensed funeral homes. The customer areas of Auroracasket.com contains two levels of access, owner and staff.

Owner Level Access
If you, the owner, give your staff the owner user name and password, they will be able to view your current account status, any past due amounts and your invoice history including purchase price and price list information as indicated in the Account Access area.

Staff Level Access
This access level prevents your staff from seeing your financial information. In the Account Access area, your staff will only be able to see the Update Locator and Change Password functions. Staff level access gives your employees full access to the ordering and content areas of the site.

Your user session remains active for 30 minutes unless you: click Logout to end your session; close your browser window or your computer is idle for 30 minutes at which time you will be automatically logged out of the system.

Digital Certification
This unique identifier substantiates Aurora Casket Company's identity to your browser.

Your Consent
By using our website, you consent to the collection and use of this information by Auroraadvantage.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

How do I correct or update my information?
The Auroraadvantage.com website gives you the following methods for changing and modifying information previously provided. You may:

Send email to Aurora Casket
Send mail to:
Aurora Casket Company, LLC.
10944 Marsh Road
Aurora, IN 47001
Attention: Customer Service
Telephone 800.457.1111
Fax 800.457.1112
How do I opt out of receiving mailings?
Our site provides you with the opportunity to opt out of receiving communications from us and our partners. The auroraadvantage.com website gives you the following methods for changing your option to receive future communications from us. You may:

Send email to Aurora Casket
Send mail to:
Aurora Casket Company, LLC.
10944 Marsh Road
Aurora, IN 47001
Attention: Customer Service
Telephone 800.457.1111
Fax 800.457.1112
How do I opt out of receiving the Aurora e-newsletter?
Our site provides you the opportunity to opt out of receiving the e-newsletter. The Aurora Casket website gives you the following methods for changing your option to receive future communications from us.

Via the e-newsletter by clicking the Unsubscribe link in the newsletter.
Send email: Aurora Answers
Send mail to:
Aurora Casket Company, LLC.
10944 Marsh Road
Aurora, IN 47001
Attention: Customer Service
Telephone 800.457.1111
Fax 800.457.1112